C'est un truc marrant fait par ma soeur avec une de ses copines pour un role play qu'elle doive jouer dans le cadre de leurs cours d'anglais. Vous allez voir c'est très marrant
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Role Play
A good-looking business woman is sitting in the first class of what seems to be a plane. Her laptop-bag on her knees, a classy, tiny handbag to her right – she is talking on her cell phone and looks through some papers before her at the same time.
- Hmm? Yes! The conference was fine although they seemed to lack some experience, of course they couldn’t finish at time, as usual, and now I missed my flight. I’m on the next one now: some cheap discount airline… Tsss: “Easysick and your trip is magic!”
I’m thinking about going to their office after landing to offer them a better marketing strategy. They REALLY need one.
The kids? Which kids? Oh! Of course honey, sorry: OUR kids! They’re fine? Well good… Don’t forget to read them the economy part of the newspaper before they go to bed, you can never start educating them early enough.
A proper stewardess with a big “Colgate smile” has been standing next to the business woman for a whole minute now, waiting impatiently and tapping with her foot…
- Wait a second darling. (To the stewardess) Can I help you?
- First I would like to introduce myself: Susan. I’ll be here to help and guide you during this flight to Paris with “Easysick and your trip is magic!”
But now we’re ready for take-off and I have to remind you that the use of electronic devices is not allowed during the take-off and landing of our plane. I’m sure you understand. (Big smile)
She takes the phone and turns it off with a decided gesture, then gives it back to the client.
- Thank you for your comprehension. If you could be kind enough to fasten your seatbelt now: We will start take-off in a few seconds.
She turns around and flips back her hair. After a second or so the other woman calls her back looking startled.
- Hmm. Sorry Miss, I try to fasten my seatbelt, but I cannot find it!?
- Let me see. Well, here it is, just take the piece of string and make a knot. (In a confident voice) But not too strong, otherwise you won’t be able to open it after the flight. The best will be you just lace it up.
The stewardess smiles and goes away. She comes back a few minutes later with a bottle of water and a little bag of peanuts.
- Beverages? Would someone like to drink something? Snacks?
- Miss? Over here, I would like a glass of sparkling water.
- We do not serve sparkling water, I can only offer you ordinary tap water? Do you want some?
Without waiting for the client’s reaction, she opens a bottle of water and serves it in the stopper. The business woman looks at her in a surprised way. The stewardess smiles and says:
- There you go.
- Euh… Thank you…!?
- You’re welcome. As I said before: Easysick and your trip is magic!
The customer drinks her water and hands back the stopper.
- Well, that’s 14euros and 90 cents now. We accept neither credit cards nor cheques.
- What?? Are you kidding me? You should have said to me that it was paying before I drunk my water. In particular if it is that expensive! And it is only for a sip?! It is unbelievable!
- If you had read our info sheet you would have known... Would you like some peanuts with your water?
- Oh no!!! God forbid!
The customer is shaking her head in disbelief. The stewardess smiles, leaves again. She comes back a bit later with a pile of newspapers in one hand, a grid in the other.
- Newspapers. Would someone like a newspaper?
- Well, I would want one…but first tell me, is it paying?
- Haha! No, of course not. Remember: Easysick and your trip is magic! (Smile)
- Le Figaro then please.
- Voilà! If you could just fill in the blanks in the grid: Name, surname, email address, your banking account and your social security number. And don’t forget: it is a loan and you must give it back at the end of the flight. Otherwise we will have to charge you 8 euros for the newspaper and file charges against you at the local police for thievery.
The business woman looks horrified now and without a word, in slow motion, gives back the newspaper and the grid. The stewardess shrugs, smiles and leaves.
She comes back later so as to look if everything is alright. The business lady calls for her:
- Hum, Miss? I am a little bit cold, may I have a cover please?
- Sure! I will be right back!
The stewardess leaves and comes back with a little napkin. The business woman surprised:
- I think there is a mistake: I asked for a cover and you bring me a napkin?
- This is our covers! There are lighter and less bulky: Easysick takes care of you, because with Easysick, your trip is magic!
She leaves but a few minutes later, the business woman calls for her again:
- Miss? Excuse-me but where are the toilets?
- Don’t move, I’ll bring them to you.
The woman looks interrogatively after the stewardess who has rushed out. The latter comes back instantaneously, holding an empty jam pot in her hand and a napkin in the other.
- Voilà!
The woman looks horrified at the stewardess, the pot, the napkin and at the stewardess again. Then she says in a hesitating way.
- I…I…I think I’ll wait until we will be landed. Actually, I don’t even NEED to go on the toilet… Sorry!
- No problem. Easysick and your trip is magic!
Susan smiles and leaves.
A bit later: The plane starts to bounce and to shake. Apparently there are turbulences in the air. The business woman looks terrified, she is afraid and looks for the stewardess. The latter comes back, still smiling, seeming not to be touched at all by the events.
The business woman terrified:
- Miss!! Miss!! Could you please, tell me what is wrong? Are our lives in danger?
- Dear ladies and gentlemen. As you can see we are flying through some turbulences. Please remain seated, fasten your seatbelt and stay calm. You are flying with “Easystick and your trip is magic”.
She leaves and comes back a bit later; the turbulences are being more and more violent.
- Dear ladies and gentlemen. It wasn’t sure before, now it is. We will all die because our plane is not equipped for such bad weather and of course we don’t have any parachutes. Too expensive! That’s why I have the pleasure to announce you that you can undo your seatbelt, feel free to go around, to smoke and if you’re hungry we have arranged a little buffet in the cockpit with the rests of our provisions. It’s been a great pleasure to have you on board with us on this flight to the Atlantic Ocean. I hope you enjoyed yourself: Easysick and your trip is magic! Bye bye!
She smiles, curtseys and leaves. The business woman faints.